The helpdesk technician has been tasked to reinstall the OS on a desktop and has already inserted the OS install disk in the CD-ROM.

Which of the following would MOST likely need to be configured within the BIOS to continue reinstalling the OS?

A. BIOS password

B. Flash BIOS for firmware upgrade

C. Boot sequence

D. Clock speeds

An IP address of 10.10.1.180 would be considered part of which of the following address classes?

A. Class A

B. Class B

C. Class C

D. Class D

Which of the following describes the use of the DNS protocol as it relates to a TCP/IP network?

A. Provides remote connectivity to resources on the network

B. Provides separate control and data connections between network resources

C. Provides mapping of user friendly names to network resources

D. Provides automated addressing to resources on the network

When unable to get an IP address from a server, which of the following represents an APIPA address that a PC might receive?

A. 10.0.1.111

B. 65.71.1.111

C. 169.254.1.111

D. 192.168.1.111

Which of the following ports are commonly used to send/receive email? (Select TWO).

A. 25

B. 53

C. 80

D. 110

E. 443

A client has a laptop screen and an external screen.

Which of the following is the BEST way to toggle between the two or show both at the same time?

A. Function keys on keyboard

B. Task Manager

C. Display settings in Control Panel

D. Turn the monitors on and off

A technician performed a clean install of Windows XP on a laptop and finds that the Bluetooth on/off switch is not working.

Which of the following will BEST resolve this issue?

A. Replacing the keyboard

B. Installing service pack 3

C. Reinstalling the operating system with Windows XP Media Center

D. Installing the Bluetooth stack/driver

Which of the following BEST represents a hardware requirement for building a PC that will specialize in being a Home Server? (Select TWO).

A. Virtualization support

B. Touch screen interface

C. Gigabit Ethernet

D. RAID array

E. Dual monitors

Which of the following wireless networking standards operates at the SHORTEST distance?

A. 802.11a

B. 802.11b

C. 802.11g

D. 802.11n

A user states that the display is not very bright on their laptop.

Which of the following is the MOST likely location to adjust the brightness?

A. In the Device Manager of the operating system

B. In the BIOS

C. Fn key

D. In the video display drivers