Which of the following operating systems supports full BitLocker functionality?

A. Windows XP

B. Windows 7 Professional

C. Windows Vista Home

D. Windows 7 Enterprise

After several passes with a malware removal program, the program keeps detecting the same malware infection after a reboot. Which of the following should be done to attempt to remove the offending malware?

A. Run the malware removal program while disconnected from the Internet

B. Run the malware removal program in Windows Safe Mode

C. Reinstall the malware removal program from a trusted source

D. Set the malware removal program to run each time the computer is rebooted

A user states they constantly get pop-ups on their workstations asking them to buy a product. Which of the following is this known as?

A. Shoulder surfing

B. Phishing

C. Social engineering

D. Malware

A technician has upgraded an internal Wi-Fi card on a laptop and now the signal power to connect to a WAP is low. Which of the following is the MOST likely cause of the issue?

A. WIFI card drivers are not installed.

B. The laptop's memory is faulty.

C. The laptop's battery is dead.

D. One of the antenna wires is unplugged.

A user is running a RAID 0 array and has problems with one of the drives. Which of the following actions will the technician take NEXT?

A. Replace the failing drive and let the RAID recover.

B. Add an additional drive to the array and let the RAID recover.

C. Replace the drive; all the data is lost and cannot be recovered.

D. Remap the RAID array to another drive letter to recover the data.

A technician notices that everything appears too large on the computer's screen and the display resolution cannot be changed. The machine is running in which of the following modes?

A. Recovery

B. Virtualization

C. VGA

D. Administrator

Which of the following can be installed on a virtualized client to enhance user experience and provide closer integration with the host operating systems?

A. USB pass-through

B. Guest tools

C. Virtual NIC

D. Remote desktop

A user signs up at an online gaming site, and shortly after receives an email with a link to download the game. After installing the game, the user notices that important files are being deleted. Which of the following is this an example of?

A. SPAM

B. Phishing

C. Trojan

D. Spyware

A user reports that the laptop's screen flickers and then goes black. When connecting to an external monitor the operating system desktop is displayed. Which of the following is the cause of the problem?

A. Monitor function key

B. Resolution is set too low

C. Inverter board

D. Display adapter drivers

A user cannot open a browser on their system. Which of the following commands will most likely resolve the issue?

A. FIXMBR

B. SFC

C. bootrec

D. RD