A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?

A. The print drum is worn and loose causing the printing to be light in places

B. The ribbon is low on ink or missing and must be replaced to get proper output

C. The heating element has failed, and a new one needs to be installed for proper transfer

D. The wrong type of filement is loaded, preventing it from sticking correctly

E. The fuser assembly is not calibrated properly, causing it to impact the paper too hard

Ann, a user, realizes she forgot to pack her laptop's AC adapter when she was preparing for a business trip. She calls the help desk to ask how to maximize her battery life until she returns to the office. Which of the following are the BEST solutions? (Choose two.)

A. Disable the speakers.

B. Dim the screen's brightness.

C. Turn on wireless.

D. Turn off Bluetooth.

E. Turn on GPS.

F. Mute the microphone.

A technician needs to configure a printer for network communications

Which of the following must the technician configure? (Select THREE).

A. PCL

B. Dots per Inch

C. Gateway

D. Subnet mask

E. MAC address

F. IMEI

G. IP address

H. Drivers

Which of the following BEST describes a lab environment in which virtual machines can be created, rebooted, and shut down without affecting the production network?

A. SCADA

B. Sandbox

C. Honeypot

D. Hybrid cloud

A technician is troubleshooting connectivity issues and needs to promiscuously route a copy of traffic to a separate machine for analysis. Which of the following physical tools v/ould BEST accomplish this task?

A. Toner probe

B. Wi-Fi analyzer

C. Network tap

D. Loopbackplug

A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the cable mediums would be the MOST cost effective without sacrificing system performance?

A. Coaxial

B. Shielded Cat 6

C. Plenum Cat 5e

D. Multimode fiber

A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop. Which of the following actions will MOST likely enable calendar alerts?

A. Checking that the ringer volume on the device is high enough to be audible

B. Ensuring the corporate password is saved correctly in the calendar application

C. Installing a third-party calendar application and synchronizing it with the corporate calendar

D. Remotely wiping the mobile device and reinstalling all applications

The motherboard on a user's company laptop was recently replaced Now the user is unable to log in using the fingerprint reader The fingerprint reader is working but it does not recognize the user's fingerprint Which of the following should a technician perform FIRST to fix the issue?

A. Restore the system to a previous recovery point

B. Reinstall the fingerprint software

C. Access the BIOS and clear the TPM

D. Update the drivers and the fingerprint software

E. Flash the newest BIOS firmware that is available

Which of the following cable types should be used to connect a cable modem to a SOHO router?

A. Thunderbolt

B. Coaxial

C. USB

D. Ethernet

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.

Which of the following should the technician do NEXT to troubleshoot this problem?

A. Confirm that the laptop wireless card is turned on.

B. Confirm that the laptop is in range for the access point.

C. Confirm that the correct wireless network is selected.

D. Confirm the user's network login ID and password.