In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)

A. Must have SIP Proxy server to pass messages between the gateways and the Cisco Unified CVP servers.

B. Must have voice gateway TCL scripts to handle conditions where the gateways cannot contact the Cisco Unified CVP Call Server to direct the call correctly.

C. Add load balancers to load balance .wav file requests across multiple Cisco Unified CVP Media Servers.

D. Dedicate duplexed VRU peripheral gateways for each Cisco Unified CVP call server.

E. For a single data center with centralized deployment, deploy Cisco Unified CVP with N:N redundancy.

Which dial number patterns are needed on a Cisco Packaged Contact Center Enterprise deployment when configuring Cisco Unified CVP?

A. agent device, network VRU, ringtone, error

B. ICM dialed number, network VRU, ring back, error

C. agent device, CUCM VRU, ringtone, survivability

D. ICM dialed number plan, network VRU, ringtone, error

E. agent device, network VRU, ringtone, survivability

Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?

A. You check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.

B. You do not need to check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.

C. You can add more disks to the Cisco UCS C-Series TRCs to meet IOPS requirements.

D. You cannot add more disks, but you can connect the Cisco UCS C-Series TRC to the SAN in the network to meet IOPS requirements.

You have deployed a VXML application named MyVXMLApp.

Which variable name must be passed using one of the user.microapp.ToExtVXML ECC variables?

A. appname=MyVXMLApp

B. app=MyVXMLapp

C. vxmlapp=MyVXMLApp

D. application=MyVXMLApp

Refer to the exhibit.

In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging into the desktop. The error message highlighted has been found in the CTI Jgw1 log file. Which option describes the likely cause of this error?

A. MAC address of the phone not associated with PG user.

B. PG user does not have "Standard CTI Allow Control of Phones supporting ConnectedXfer and conf user group" role.

C. Phone line does not have the Maximum Number of Calls and Busy Trigger setting set to 2 and 1 respectively.

D. Phone Join Across Lines feature is enabled.

E. Phone IPv6 feature is enabled.

With Cisco Finesse, which two options list the two commands to stop and start the Tomcat service? (Choose two.)

A. To stop the Cisco Tomcat service, enter this CLI command: utils service stop Tomcat

B. To start the Cisco Tomcat service, enter this CLI command: utils service start Tomcat

C. To stop the Cisco Tomcat service, enter this CLI command: utils service start Tomcat

D. To start the Cisco Tomcat service, enter this CLI command: utils start Cisco Tomcat

E. To stop the Cisco Tomcat service, enter this CLI command: utils service stop Cisco Tomcat

F. To start the Cisco Tomcat service, enter this CLI command: utils service start Cisco Tomcat

Which option best describes the issue with a call failing at the Send to VRU node in a comprehensive Cisco CVP deployment?

A. Call type is not mapped to the ICM script.

B. VRU label in the CVP dial plan does not match the dial peer on the VXML gateway.

C. CVP server is running on temporary licenses.

D. VXML application is not deployed to the CVP servers.

Which three rules apply when configuring agent teams? (Choose three.)

A. An agent team can have multiple primary supervisors but can only be a member of one teams.

B. All agents that belong to an agent team and all supervisors for that agent team must be on the same peripheral.

C. An agent can be a member of only one agent team.

D. An agent team can have only one primary supervisor.

E. An agent team can have only one primary supervisor but can be a member of multiple teams.

F. An agent team can have multiple primary supervisors.

What is the semantic meaning of the RouterCallKeyDay variable?

A. It represents a number that uniquely identifies the call during the day it was taken. For example: at midnight it would reset to zero.

B. It represents a string that corresponds to the day that the call was taken. For example: at midnight it could advance from “Monday” to “Tuesday”.

C. It represents a number that corresponds to the day that the call was taken. For example: at midnight it could increment from 151191 to 151192.

D. It represents a sequence number used for ordering rows for the same call.

E. It represents a string that corresponds to a Globally Unique Call Identifier.

In the Cisco UCCE solution, which process is responsible for peer-to-peer synchronization?

A. router

B. opc

C. ccagent

D. mds