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VCE
Which two statements about Precision Queues are true? (Choose two.)
A. A Wait Time may be configured in any step except for the last step.
B. At least on step must be configured for a Precision Queue.
C. Either Skill Groups or Precision Queues must be utilized within an instance – not both.
D. Precision Queues can be configured for usage in agent-based inbound campaigns.
E. A Consider If statement may be configured in any step.
When configuring the Cisco CVP Courtesy Callback feature in the ingress and VXML gateway, which configuration is needed to ensure that SIP is set up to forwards SIP INFO messaging.
A. signaling forward unconditional
B. signaling forward conditional
C. signaling forward conditional sip info
D. signaling forward unconditional sip info
E. signaling sip forward unconditional
Within Cisco UCCE, which process handless communication between the router and peripheral gateway components?
A. dbagent
B. ccagent
C. opcs
D. mds