What does TPV mean?

A. Total Product Value

B. Total Partner View

C. Telepresence Value

D. Total Partner Value

Which task is the responsibility of the Renewals Manager?

A. billing recurring revenue contracts

B. managing recurring revenue risk

C. driving adoption of specific technologies

D. managing the Success Plan

Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

A. validate the customer's business needs

B. focus on benefits

C. lock in revenue streams through co-termination

D. explore up sell opportunities

What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?

A. A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.

B. A limited time discount applied to Cisco products and/or services.

C. A priority discount applied to third-party products for perpetuity.

D. A discount applied to refurbished or reused Cisco hardware that includes service contracts.

Which architecture addresses customer needs for voice, video, and data?

A. Security

B. Data Center

C. Collaboration

D. Enterprise networking

Which success indicator for a Renewals Manager is valid?

A. increased deployment of licenses

B. stabilized customer satisfaction scores

C. new product introductions

D. on-time renewal

Which statement best describes an Ask the Expert session?

A. A pre-recorded webinar from an expert

B. A hosted educational webinar with live expert Q and A

C. A 24-7 phone line providing expert advice

D. A one on one coaching engagement covering specific use cases

Which service offering helps define the customer's IT vision and strategy?

A. Support

B. Advisory

C. Optimization

D. Training

Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?

A. Tetration

B. SD-WAN

C. Security applications

D. Cloud services

What is the primary customer value of the Cisco Services Portfolio?

A. Services priced based on usage

B. Services packages tailored to specific customer needs

C. Customers can develop their own service offerings

D. On-call, 24/7 service technicians at all levels