During discovery phase interviews with key personnel, a previously unknown critical document type is identified. What should the next step be?

A. Ignore the document type in order to avoid scope creep

B. Include the document type in the project scope

C. Document the discovery and complete a change order request form

D. Discuss alternatives to including the document type

When a disaster recover plan is designed, a company should do which of the following?

A. Hire a records manager.

B. Move all of the records off site.

C. Consider the cost implementation.

D. Identify the vital records within the organization.

Which method of indexing would be the MOST labor intensive?

A. Optical Mark Recognition (OMR)

B. Bar Coding

C. Zonal OCR

D. Heads-down indexing

In order to allow for the encrypted access of documents over the web, the web server should support:

A. Secure Sockets Layer (SSL).

B. FTP

C. Trivial File Transfer Protocol (TFTP).

D. XML.

Certkiller plans to implement a new document management solution and move from optical storage to RAID5 storage. When they convert the document images from the optical platters to RAID5, how many pages will there be from a jukebox with ten 2.6GB platters, each of which 90% is full, assuming that average image size is 50KB?

A. 468,000 pages

B. 520,000 pages

C. 4,680,000 pages

D. 5,200,000 pages

A client sets up a customer file for each new customer. The information is collected from the finance department, compliance department, sales department, and accounting department. Each file will consist of 50-65 preprinted forms that are completed in each department. Once all the required forms are received from each department, the records department creates a file folder and stores all the account information in a mobile filing system. As each department completes their process of filling out the forms, the forms are either faxed or copied (original remains in each department so they always have a convenient copy of departmental actions) and hand delivered to the records department. What would be the MOST cost effective option for making these static paper-based documents available for browser-based access?

A. Departmental scanners would create a file for each department to access.

B. Departmental scanners pointed at a hot folder that the Records Manager can then combine each departments scans for a particular client into one file published on the corporate intranet.

C. No change is needed as the current system is superior to the proposed solution.

D. An Electronic Document Management System (EDMS) solution should be purchased that can search, store, and retrieve these static documents.

In relation to a Records Retentions Plan, which of the following statements most appropriately reflects the best practice procedure in industry for document destruction?

A. Records can be destroyed as soon as they are committed to WORM or read-only media.

B. Records can be destroyed only in the regular course of business under a formalized program.

C. For every image a corresponding paper document must always be kept offsite to be amissible in court ifnecessary.

D. The consultant can determine when a record can be destroyed from a Hierarchical Storage Management(HSM) Plan.

When designing the input environment for the proposed Document Management System (DMS), which of the following MUST be considered?

A. Index fields

B. Postscript (PS)

C. Type of printers

D. Storage media

A requirements document consists of:

A. business and technical requirements.

B. business requirements and a statement of work.

C. business, technical requirements, and pricing.

D. business, operational, and resourcing requirements.

A company has requested an unstructured forms recognition solution to process received invoices. The company receives invoices from ten different vendors and processes five invoices per week. The company budgeted $3,500 for this project. The next step would be to:

A. install a pilot Magnetic Ink Character Recognition (MICR) solution.

B. review the current costs of invoice processing with the client.

C. inform the client that their request is realistic.

D. abandon the project.