The required competencies of a business analyst are classified into three categories. Which of the following is one of these three categories?

A. Management Qualities.

B. Business Knowledge.

C. IT Skills

D. Project Skills.

What does the O' stand for in the CATVVOE analysis?

A. The objectives of the business system under review.

B. The opportunities for change in the business system under review.

C. The organisation of the business system under review.

D. The owner of the business system under review.

Which of the following may be used to document the outcomes of a workshop?

A. Mind maps.

B. Brainwriting.

C. Round robin.

D. Stepwise refinement.

Which of the following is a primary activity in the value chain?

A. Procurement.

B. Firm infrastructure.

C. Service.

D. Technology development.

The term 'happy day' is often used in the context of which of the following investigation techniques?

A. Protocol analysis.

B. Scenarios.

C. Activity Sampling.

D. Document analysis.

Which of the following types of activity help identify the KPI's of an organisation?

A. The doing activities.

B. The monitoring activities.

C. The control activities.

D. The planning activities.

When undertaking business system modelling how many Business Activity Models' (BAM's) are initially produced?

A. One for each system under consideration.

B. One for each CATWOE.

C. One for each Actor.

D. One to reflect the perspective of the Owner.

The requirements catalogue documents the business user or users who requested the requirement. Which heading in the requirements catalogue template would this information be recorded?

A. Owner.

B. Justification.

C. Author.

D. Source.

Which of the following BEST describes the term value proposition?

A. The net present value of a proposed project.

B. The value that a product or service offers to customers.

C. The proposed value of benefits in a cost-benefit analysis.

D. The value of the Internal Rate of Return of a project.

Which of the following lists includes only activities that are defined as support activities in the value chain?

A. Firm infrastructure, service, marketing and sales.

B. Inbound logistics, outbound logistics, operations.

C. Procurement, technology development, human resource management.

D. Service, procurement, firm infrastructure.