A new program is being initiated for the HNQ Organization. The program manager is working with the business analyst and management to define several attributes of the program. All of the following are identified during program initiation except for which one?

A. Program risk

B. Program benefits

C. Program scope

D. Link to organizational strategy

Your program has a budget at completion of $1,550,000 and is expected to last one year.

Currently your program is 45 percent complete and has spent $725,000. According to the program schedule you are actually to be fifty percent complete by this time, but due to some vendor delays your program is running just a bit late.

Based on this information which is performing worse, the cost or schedule?

A. The schedule is performing worse because the SPI is .90

B. The cost is performing worse because the EAC is $1,611,111.

C. The schedule is performing worse because the SV is -$27,500.

D. The cost is performing worse because the CPI is .96.

An organization is considering a new program. The program has a cost of $1,950,000 and will last for three years. What is the minimum future value this organization should expect to receive from this program if it is initiated and the rate of return is six percent?

A. $2,322,481

B. $1,950,000

C. $2,067,000

D. $1,950,001

You are the program manager for your organization. Your program is about to being initiated and management is asking you for a document that will define all of the required resources, skills, and competencies you'll need in your program. What document defines the skills and competencies for a program?

A. Staffing management plan

B. Staffing pool description

C. Program resources requirements plan

D. Human resources management plan

Holly is the program manager for her program. She is creating with her team a plan that will address how the program team will achieve program goals based on who the program will need to interact with in the program. This plan should define all of the people, groups, and other entities the program needs to interact with in order to move the program forward. On what plan is Holly working?

A. Stakeholder management plan

B. Communications management plan

C. Human resource management plan

D. Interface management plan

Robert is the program manager for his organization which operates in a matrix structure.

Resources in Robert's program will be utilized on several projects in and out of his program. He wants to be certain that all of the resources will be planned accordingly and that the project managers communicate with one another about when

the resources will be needed and utilized in the projects. What plan should Robert create along with the project managers to ensure that the resources are scheduled and managed effectively?

A. Resource management plan

B. Program management calendar

C. Schedule management plan

D. Resource calendar

When is the lessons learned document updated?

A. At closing phase

B. At planning phase

C. Throughout the project lifecycle

D. At execution phase

A program includes the development and shipping of 12 million product units over the next year. However, one program supplier has a history of overestimating its planned volume, which puts the product launch at risk. What should the program manager do to monitor and control the supplier?

A. Use expert judgment, and update the program procurement plan.

B. Seek stakeholder approval of program procurement management activities.

C. Examine performance reports, audits, and inspections.

D. Review proposal evaluation criteria, risk analyses, and mitigation strategies.

A company's marketing department fails an internal compliance audit. To comply with the auditor's remediation plan, the legal department mandates that a content management system (CMS) be implemented. After initiating the program for

CMS implementation, the program manager discovers that the marketing department has already preselected which CMS technology will be implemented.

What should the program manager do to ensure the success of the program?

A. Meet with the vice president of purchasing to discuss the risks associated with preselecting a solution before the requirements have been gathered

B. Host a kick-off meeting; request preliminary requirements from the marketing department; conduct a design session; present the steering committee with a solution that meets the requirements; and meet with interested vendors

C. Ask a senior marketing executive to act as the program sponsor and participate on the steering committee; require steering committee representation from the IT, legal, and other key departments; validate that the chosen solution meets the requirements

D. Initiate the program and begin a formal request for proposal (RFP) to validate the chosen solution and gain the confidence of the legal department

A program is in its last year of execution. The program manager will receive a performance bonus if executive leadership and the program steering committee determine that the program is a success.

How can the program manager justify receiving a performance bonus upon program closure?

A. Update the business case analysis document indicating how each goal was attained.

B. Prepare a financial framework to show effective financial management and alignment with profit metrics.

C. Provide a report using the benefits management plan to demonstrate overall benefits realization.

D. Conduct a customer satisfaction survey to show program success.