Salesforce Certified B2B Solution Architect: B2B-SOLUTION-ARCHITECT

Universal Export has implemented multiple Salesforce products and has made it clear that it wants to maximize its investment and avoid buying any new products. For the company's next release, its business requirements seem to be a close

fit for a product that Salesforce has. out it wants to develop a custom extension that replicates the functionality of that Salesforce module.

Which two actions should a Solution Architect take?

Choose 2 answers

A. Begin requirements gathering for integrations and data migration

B. Advise the customer to use the out-of-the-box approach to avoid unnecessary technical debt.

C. Consult with the IT department to review the extension requirements.

D. Evaluate the business benefit of the requested functionality to see if it justifies investment in the Salesforce product.

PandC Hardware is a large manufacturer of computer components and already has an extensive Salesforce technology stack including MuleSoft, Sales Cloud, Service Cloud, and Field Service, as well as Shield capabilities. PandC Hardware is in the process of launching an online store based on Salesforce technology that's supposed to go live in 6 weeks. PandC Hardware needs to analyze performance to identify bottlenecks and optimize the configuration using its agile process with weekly releases. So far, PandC Hardware has covered similar requirements for other technologies using a third-party monitoring and alerting tool it deployed in the cloud.

What are two viable options a Solution Architect should explore in more detail with the client?

Choose 2 answers

A. Leverage Shield Event Monitoring and MuleSoft to provide monitoring data to the third- party monitoring and alerting solution that's already in place at PandC Hardware.

B. Leverage Shield Event Monitoring in conjunction with the Salesforce Debug Logs, and establish a regular review process for the Operations and Administration team.

C. Leverage the B2B Commerce built-in performance monitoring dashboard to analyze performance in near real time.

D. Leverage Shield Event Monitoring in combination with the CRM Analytics Event Monitoring app as a simple out-of-the-box solution.

Widgets Wonderful, a manufacturing company, wants to provide a better customer experience and enable field service resources to provide a quote to customers while still on site. The company has complex products that come with warranties that include preventative maintenance work. Additionally, certain warranty repair work has specific SLAs associated with it. There are 10 Field Service team members and 20 sales representatives, all of whom need to view Salesforce Field Service objects and be able to create quotes for the customer.

Widgets Wonderful's project owner has some questions regarding the number and types of licenses needed for the users and would like to better understand how warranties will be addressed.

Which two combined options should a Solution Architect suggest?

Choose 2 answers

A. Salesforce Field Service and Service Cloud for Salesforce CPQ will need to be installed and customizations will need to be made to handle Entitlements.

B. Purchase 30 CPQ licenses and 10 Salesforce Field Service licenses.

C. Purchase 30 CPQ licenses and 30 Salesforce Field Service licenses.

D. Salesforce Field Service, Salesforce CPQ, and Service Cloud for Salesforce CPQ need will need to be installed and customizations will not be needed for Entitlements.