The cluster Use management provides information about the reliability of the business data. For which process is this input?

A. Business data management

B. Demand management

C. Contract management

Which process determines whether an implementation plan is complete and correct?

A. Review and testing

B. Prepare transition

C. Design non-automated information systems

Which activity is part of the Planning and resource management process?

A. allocating capacity for changes in the information provisioning

B. determining which information provisioning is needed

C. making a plan for the cost of changes in the information provisioning

A new version of an application is to be implemented. Which activity belongs to the Transition process?

A. installing the application on the end users' PCs

B. executing manual data conversions

C. training end users

Which process provides the IT providers with assignments for solving problems that have been registered at the helpdesk of business information management?

A. End user support

B. Operational supplier management

C. Planning and resource management

Which is a control aspect within Operational supplier management?

A. continuity

B. quality

C. time

At the last moment, just before the deployment of a new release, it is reported that one of the changes in the release isn't going to be ready in time. In which process is decided whether the change is going to be included in or excluded from this release?

A. Planning and resource management

B. Transition

C. Change management

What is a subject of Information portfolio management?

A. the current service level agreements

B. the resources for the information provisioning

C. the performance of the helpdesk

What is an important role for business information management in an organization?

A. ensuring the continuity of the information provisioning

B. modifying a functional design of an application

C. resolving a disturbance in the technical infrastructure

Which Management process is responsible for monitoring how many hours have been worked?

A. Contract management

B. Financial management

C. Planning and resource management