A customer is looking for assistance in determining a backup strategy. Which statement is true regarding backup of the ICM solution?

A. A Hot Backup can be performed if the operating system is AIX.

B. A Hot Backup cannot be performed because Business Space prevents it.

C. A Hot Backup cannot be performed because of the difficulties of ensuring in-flight transactions.

D. A Hot Backup can be performed because ICM provides additional features to permit this process.

For IBM Case Manager, where should the database for the content engine target object store and the process engine on DB2 be located?

A. On separate databases on the same server

B. On separate databases on different servers

C. On the same database on a server with different userids

D. On the same database on a server with same userid and password

Typically, in a production environment, you do not give users permission to create and manage spaces and catalog entries in Business Space. What function is used to hide these features of the client user interface?

A. Set the Business Space configuration setting com.ibm.mashups.lockeddown to true.

B. Set the Business Space configuration setting com.ibm.mashups.manageSpaces to false.

C. Use FileNet Enterprise Manager to set LDAP security on the all users who should not have access.

D. Use the IBM Case Manager Administration Client to configure the security settings for Production groups and users.

A solution designer is given the following reporting requirements for an ICM solution. 1. An external application would like to generate a report of all ICM task objects for cases. 2. The external application would like to use a REST based API to integrate with ICM. Which API should the solution designer recommend?

A. Process Engine REST API (P8BPMREST)

B. Process Engine Web Services API (PEWS)

C. IBM Case Manager REST API (CASEREST)

D. IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine

Where does IBM FileNet Case Analyzer read data from?

A. Content Engine event logs only.

B. Process Engine event logs only.

C. Both Process Engine and Content Engine event logs.

D. Both Case Analyzer OLAP database and Content Engine event logs.

A solution designer creates a custom Case page in the Case Client. However, when adding this page, the analyst does not duplicate the default Case page in the solution space. The analyst enhances the page by adding the out of the box Case List widget, a Case Search widget, and a website widget from the catalog. Which action must the analyst perform to make the custom page functional?

A. Add the Case Information Widget from the catalog.

B. Add a script adapter widget and wire it to the Case List and Case Search widgets.

C. Add the Command widget which automatically wires to the Case List and Case Search widgets.

D. Add the Command widget and manually wire this widget to the Case List and Case Search widgets.

What is the proper way to deploy a solution to production?

A. Case Manager Administration Client (CMAC) tool to Export UI Pages, CMAC tool to copy solution package to production, CMAC tool to deploy solution in production.

B. Mashup Center Space Manager to UI Export Pages, Workplace XT to copy solution package to production, FileNet Deployment Manager to deploy solution in production.

C. Case Manager Administration Client (CMAC) tool to copy solution package to production, CMAC tool to deploy solution in production, Mashup Center Space Manager to Export UI Pages.

D. Case Manager Administration Client (CMAC) tool to import the solution package into production, FileNet Deployment Manager to copy non-ICM assets into production, CMAC tool to deploy solution in production.

A production environment is locked down, giving permission to create or modify spaces only to administrator users. What Business Space setting is used to determine who is an administrator user?

A. Administrative User Group.

B. Solution Administrator setting.

C. com.ibm.mashups.adminGroupName.

D. The owner of the individual pages are the administrators.

During the requirements phase, there are tasks that need to be added to the case at the discretion of the knowledge worker but not seen until started. Which task type is used for this purpose?

A. System

B. Optional

C. Required

D. User Created

A customer is looking for assistance in determining a backup strategy. Which statement is true regarding backup of the ICM solution?

A. A Hot Backup can be performed if the operating system is AIX.

B. A Hot Backup cannot be performed because Business Space prevents it.

C. A Hot Backup cannot be performed because of the difficulties of ensuring in-flight transactions.

D. A Hot Backup can be performed because ICM provides additional features to permit this process.