Ursa Major Solar (UM5) works with local installation companies. The installers need to collaborate with their co-workers as well as with UMS staff. Which user visibility setting needs to be enabled at a minimum?
A. Portal User Visibility
B. Site User Visibility
C. Guest User Visibility
D. Community User Visibility
Ursa Major Solar (UMS) has a discussion thread on its Experience Cloud site for customers to provide feedback on the company's latest product release. To help ensure new members understand what the discussion thread is meant for and to monitor their first posts, UMS would like to approve the first post of any new member who has joined within 7 days or less.
What is needed to configure this?
A. Create a moderation rule with the appropriate content criteria.
B. Create a Community moderator with Delete permissions.
C. Create a Community moderator with Approval permissions.
D. Create a moderation rule with the appropriate member criteria.
Dreamscape Flowers (DF) is a well-known global with a large network of partners in various regions DF currently has a number of manual process with varied complexity. Some of these processes involve lifecycle management that DF is
looking to automate as part of a broad digital transformation initiative.
In what three ways can Salesforce Partnership Management (PRM) help DF?
Choose 3 answers
A. Automating partner onboarding process
B. Helping partners manage their payments and file taxes
C. Providing reports and dashboards access to partners
D. Preventing channel conflict
Northern Trail Qutfitters (NTO) would like to create a public Knowledge base for the general public to be able to view articles, manuals, and FAQs. Which template should NTO select when building its site?
A. Partner Central
B. Help Center
C. Customer Account Portal
D. Customer Service
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users' questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site? Choose 2 answers
A. Public Site Connect
B. Document Library Model (DLM)
C. Guest user and public access settings
D. Content Delivery Network
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims. Which two feature are available for DR to implement a solution involving insurance agent persona? Choose 2 answers
A. Financial Services Community permission set license
B. Insurance Agent Portal Lightning template
C. Financial Services Lightning template
D. Insurance agent permission set license
Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers
A. Profile Id
B. First Name
C. Role Id
D. Profile Name
E. Currency
Which two statements regarding data categories are true?
Choose 2 answers
A. Child roles cannot see more data categories than their parent role. If the parent role's visibility changes, the child role's category visibility is reset to its parent's category visibility.
B. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
C. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
D. Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.
Northern Trail Qutfitters implemented a chatbot on its Experience site.
Which three KPIs could be used to help understand the chatbot's impact on customer service?
Choose 3 answers
A. Number of lead records created
B. CSAT (Customer Satisfaction score)
C. Case deflection
D. Average Handle Time compared to Bot Session Time
E. Case Type by Issue
Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
A. Experience Cloud cannot be used for employee apps.
B. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
C. Employee apps are only available in Unlimited Edition.
D. Chatter posts related to a record will be available in the employee app as well as the main org.