Salesforce Certified Field Service Lightning Consultant: FIELD-SERVICE-LIGHTNING-CONSULTANT

Over 70% of Universal Containers' sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work. How should a Consultantrecommend accomplishing this in the Field Service mobile app?

A. Create a New Task linked to the Contact and assign to a Sales Rep.

B. Add a "Create Opportunity" Quick Action to the Work Order Line Item.

C. Create a custom Visualforce page to create a newOpportunity.

D. Add an "Upsell" Quick Action to the Account that creates a new Work Order

Universal containers wants toidentify which resources need more or fewer appointment. Which Gantt chart filter option should a consultant recommend to provide this information?

A. Select date resolution on the hours tab.

B. Select hours absences and overtime on the utilization tab.

C. Select sort by average utilization on the resources tab.

D. Select travel time and breaks as skills on the skills tab.

Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete w Work Order due to missing inventory. What should a Consultant implement to meet this requirement?

A. Implement a Macro to generate Service Appointments on the existing Work Order.

B. Implement a Quick Action to create a new Work Order Line Item on the existing Work Order.

C. Implement a QuickAction to create a new Service Appointment on the existing Work Order.

D. Implement a Custom Button to Create a Service Appointment on the existing Work Order.