You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

A. Other participants must also click on the Open video call icon.

B. All participants must click on the Join button in the video chat view.

C. All participants, except the initiator, must click on the Join button in the chat view.

D. Participants automatically placed in the video chat when clicking on the chat room.

What is the maximum file size that a user can upload into Genesys Cloud Documents?

A. 10 MB

B. 100 MB

C. 2 GB

D. No Limit

How many types of Genesys Cloud Contact Center Licenses are available?

A. 5

B. 2

C. 3

D. 4

What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

A. Blackberry OS

B. IOS

C. Windows 10 mobile

D. EOS

E. Android

To assign extensions to users, you must first ________

A. Create a pool of extensions.

B. Buy the extension number from the carrier.

C. Add the extension to the dial plan.

D. Assign the extension to the user's phone.

You must work closely with ________ before completing configurations for external SIP trunks.

A. Genesys

B. The Resource Center

C. Your carrier

D. Your designated contact

Which protocol is used for transporting Digitized Audio?

A. UDP

B. TCP

C. RTP

D. SIP

What type of trunk would you configure to connect to AudioCodes phones?

A. WebRTC phone trunk

B. Phone trunk

C. External trunk

D. Network interface trunk

What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?

A. Reset the user's password.

B. Rename the user account.

C. Set the user to Inactive for 30 days, then delete the user account.

D. Create a role for former users and add the user to that role.

What additional functionality does Communicate brings to Genesys Cloud?

A. Knowledge base features, such as FAQs and Communities.

B. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto-attendant.

C. Call center features such as ACD and scripting.

D. Directory capabilities, such as advanced search, profiles, and keyword searching.