Salesforce Health Cloud Accredited Professional: HEALTH-CLOUD-ACCREDITED-PROFESSIONAL

A Salesforce technical architect is migrating a service cloud org to health cloud and needs to update existing integrations to create records in health cloud objects instead of creating records in custom objects.

Which unique health cloud considerations apply regarding the use of APIs in this case?

A. Health Cloud uses Business API's that should be used instead of object level API's

B. Only object level APIs should be used as Business APIs are not used for record creation.

C. Health cloud and custom objects both leverage the same object -level API approach. No unique health cloud considerations apply.

D. Any combination of object-level APIs and business APIs may be used.

A HC admin is configuring a `Convert to Patient' process,utilizing the Lead to Individual Conversion Apex class. Which statements are true about the steps the admin can take?(choose 3)

A. The admin must configure all Lead field mappings including Medical Record Number,Source System and Source System ID.

B. The custom Convert to Patient button should be added to the Lead list view.

C. Some Lead field mappings including Medical Record Number,Source SystemID can be handled automatically by HC.

D. The Lead to Individual Conversion apex class will create a new Opportunity for the patient.

E. Duplicate checks on Medical Record Number,Source System and Source System ID can be handled automatically by HC

Healthcare companies face challenges from a variety of sources. What are three common challenges they could encounter that HC solves for? (Choose 3)

A. There are not enough Providers for the amount of the Care Requests.

B. Insufficient funds allocated to Research and Development.

C. The need to drive sales while reducing cost.

D. Growing customer expectations for delivery of care everywherE.

E. Growing demand for a more personalized care experience.