IBM Sterling CPQ has customers in many different verticals. Which combination of verticals reflects most accurately, the CPQ customers?

A. Manufacturing, High Tech, Communication/Media/Entertainment, LifeScience, and Education.

B. Communication/Media/Entertainment/ LifeScience, High Tech, Pharma, Consumer.

C. LifeScience, Manufacturing, Construction, Communication/Media/Entertainment/ Consumer.

D. Manufacturing, High Tech, Communication/Media/Entertainment/ LifeScience, Consumer.

WebSphere Commerce helps businesses to deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?

A. All direct channels.

B. All direct channels including mobile touchpoints.

C. Both direct and extended channels like social networks.

D. Web, mobile, call center, and in-store.

How does WebSphere Commerce support the business need of running multiple sites or micro-sites?

A. Starter store sites

B. Extended sites

C. Widgets

D. Site Management Tools

What component of IBM Sterling Order Management allows companies to efficiently handle returns and exchange processes?

A. Sterling Collaboration Network

B. Reverse Logistics

C. Sourcing and Scheduling

D. Vendor Management

Which of the following components is included in the standard IBM Sterling Order Management solution bundle?

A. Pricing and Promotions

B. Global Inventory Visibility

C. Product Configurator

D. Marketing

Which of the following is NOT a key benefit of using Global Inventory Visibility?

A. Reduce the cost of processing a return.

B. Increase customer satisfaction with accurate promising.

C. Complete view of all supply and demand.

D. Better inventory utilization.

What are approval rules?

A. Rules that if triggered approve discounts given on a quote.

B. Rules that determine who has to approve next.

C. Rules that are programmed into the system to facilitate approval workflow.

D. Rules that determine if an approval is necessary for a quote.

What are the key trends driving the Commerce space?

A. Customers expect highly personalized and rich interaction.

B. Businesses are becoming product-centric.

C. Customers want to simplify shopping by using one channel for a given transaction.

D. None of the above.

In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?

A. Buy

B. Market

C. Sell and Service

D. Service

WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A. Any B2C touchpoint, excluding B2B.

B. Web only.

C. Web, mobile, call center, in-store, and extended channels such as social networks.

D. WebSphere Commerce does not manage the customer experience.