Certified System Architect (CSA) 72V1: PEGACSA72V1

A process includes standard and gold program levels. When the deadline has passed for gold level cases, the system transfers the case to the manager. Which two configurations would you make to the SLA to support this requirement? (Choose two.)

A. Add an advance flow action to the deadline.

B. Add a transfer action to the deadline.

C. Increase the urgency level for gold level cases.

D. Use a when condition test for gold level cases.

In which of the following situations would you use a SQL connector?

A. Update a table in an external database

B. Write to a table as part of a distributed transaction

C. Retrieve a large list of reference data

D. Execute a complex SQL statement such as a stored procedure

You are asked to create a report definition that shows daily inventory levels. The manager wants to access the report in the Report Browser in the user portal. The manager also wants to add the report to a new category specifically for the distribution group.

What two configurations are required to support this request? (Choose two.)

A. Create a category rule for distribution group reports.

B. Select the report definition option that displays your report in the Report Browser.

C. Select the option in the ReportBrowser that allows users to view your report.

D. Allow users to subscribe to reports in the distribution group category.