After launching a new product, the delta mode in Visual Business Director could show _______.

A. the volume of the existing products

B. the date when the product was introduced

C. the volume difference between the new product and existing products

D. a green shape for the product added

MyCo, an electronics company, wants to recommend television brands to their customers based on incoming emails. As a Strategy Designer working for MyCo, you create the following Next-Best-Action strategy:

If the Email reason is Inquire LG, what does the Results of the strategy contain?

A. LG

B. Sony

C. Sony, LG

D. LG, Sony

In a decision strategy, to remove propositions based on the current month, you use a _________.

A. Calendar component

B. Filter component

C. date strategy property

D. calendar strategy property

Arbitration components provide the ability to _______________.

A. arbitrate between different business issues

B. make calculations based upon a list of propositions

C. filter propositions based on priority and relevance

D. choose between propositions

To which types of decisions can Customer Decision Hub be applied?

A. Determining why response rates for a campaign in one region are below average

B. Determining how to optimize the product portfolio to increase market share

C. Determining how to retain a customer and what budget we should spend

D. Determining the cause of a customer's problem

A mobile company wants to introduce new data plans to target students. As a strategy designer, you create new data plan offers. Which offer attribute do you need to set to make the offer available in the contact center?

A. Evidence

B. KeyCode

C. Channel

D. Active

To which property is the output of a Predictive Model Markup Language (PMML) model automatically mapped?

A. pxOutcome

B. pxResult

C. pxPMMLOutput

D. pxSegment

A telecom company is interested in improving customer engagement on social media. However, there are hundreds of relevant messages posted on Twitter every day, and it is not practical for customer service representatives (CSRs) to

review and respond to all messages. Instead, CSRs should focus on negative messages.

What do you need to analyze the incoming messages?

A. A text analyzer

B. A text outcome filed

C. An adaptive model for each negative response

D. Historical data to build a predictive model

In Pega Customer Decision Hub, you can save a regression model as a ___________.

A. Predictive model rule

B. Scorecard rule

C. Decision Tree rule

D. Regression Model rule

U+, a telecom company, introduces fiber optic in the North region of the country. They want to advertise this on their website using a banner and targeting the customers living in that area. When configuring Next-Best-Action designer, which targeting approach should the company select?

A. Proposition driven

B. Audience driven

C. Eligibility driven

D. Analytics driven