Professional in Human Resources: PHR

Correct Answer: B

This is a classical example of the behavior-based interview. Sally will need to tell a story to John about her past experiences with a difficult customer and what the outcome of the situation was. Answer option D is incorrect. A stress interview

deliberately creates a stressful environment to test the candidate's response in the stress.

Answer option A is incorrect. A prescreen interview is used to determine which candidates qualify for the job requirements and to make decisions if additional interviews are needed. Answer option C is incorrect. A directive interview is where

the HR Professional controls the interview process through a predefined set of questions for all interviewees.

Correct Answer: ABD

The following are the key components of gainsharing:

1.Employees and management work together for reviewing organizational performance. 2.The organization and the employees share the financial gains. 3.If goals for improvements are met, employees and managers share the success.

Answer option C is incorrect. This is not the key component of gainsharing.

Correct Answer: C

The individual filing the claim has 180 days from the date of the alleged violation. In some instances the 180-day limitation may be extended to 300 days if the charge is covered by a state or local anti-discrimination law. Answer option D is incorrect. The limit is 180 days, not 30 days. Answer option B is incorrect. The limit is 180 days, not 60 days. Answer option A is incorrect. The limit is 180 days, not 90 days.